Privacy Policy
Wilde Digital Studio Dorset, United Kingdom hello@wildedigitalstudio.co.uk
Last updated: May 2026
1. Who We Are
Wilde Digital Studio is a web design and digital services business based in Dorset, United Kingdom. We provide website design and development, hosting and maintenance, and social media management services.
When we refer to “we”, “us” or “our” in this policy, we mean Wilde Digital Studio.
2. What Information We Collect
We may collect the following personal information from you:
- Your name and business name
- Your email address and phone number
- Your billing address
- Payment information (processed securely via Stripe — we never store your card details)
- Information you provide when contacting us via our website or email
- Information you provide during the course of a project (content, images, brand assets etc.)
3. How We Use Your Information
We use your personal information to:
- Provide and deliver the services you have purchased
- Process payments and send invoices
- Communicate with you about your project
- Send you important updates about your website or hosting
- Meet our legal and regulatory obligations
We will never sell your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases:
- Contract — processing is necessary to deliver the services you have agreed to
- Legitimate interests — to manage our business and communicate with clients
- Legal obligation — where we are required to process data by law
5. Payment Processing
All payments are processed securely through Stripe. We do not store your card details on our systems. Buy now pay later services are provided by Klarna and Clearpay, who have their own privacy policies governing how they handle your data.
6. How We Store Your Data
Your data is stored securely. We retain client information for up to 6 years after the end of our working relationship in line with UK tax and legal requirements. After this period your data will be securely deleted.
7. Who We Share Your Data With
We only share your data with trusted third party service providers who help us deliver our services, including:
- Stripe — payment processing
- Klarna — buy now pay later
- Clearpay — buy now pay later
- WordPress/hosting providers — website infrastructure
- Google — analytics and maps
All third parties are required to handle your data securely and in accordance with UK GDPR.
8. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
- Request a copy of your data in a portable format
- Withdraw consent where processing is based on consent
To exercise any of these rights please contact us at hello@wildedigitalstudio.co.uk. We will respond within 30 days.
9. Cookies
Our website uses cookies to improve your browsing experience and analyse traffic. You can control cookies through your browser settings. We use Google Analytics to understand how visitors use our site.
10. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
11. Changes to This Policy
We may update this privacy policy from time to time. The current version will always be available on our website. We will notify you of any significant changes.
12. Complaints
If you have concerns about how we handle your data you can contact the UK Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
13. Contact Us
For any privacy related questions please contact:
